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Shipping Policy

If you are looking for our 100% Money Back Guarantee details, please go here.

Free Shipping (Delivery in 7-14 Business Days: If you are able to take advantage of our free shipping offers, your items will be delivered within 7-14 business days. Our goal is to have your items shipped from our warehouse within 3-5 business days.

Free Shipping promotion does NOT apply to items shipped LTL/Freight. It does apply to UPS/Fedex/USPS Ground Shipping (Delivery in 4-8 BusinSaveess Days): All ground orders are shipped from our warehouse within 1-3 business days. We make every attempt to ship your items from our warehouse within 1-2 business days; however, we sometimes get backed up with orders due to receiving inventory shipments and may need the 3rd day to process your shipment. International orders may take longer for delivery depending on the destination.

Free Shipping does NOT apply to "Members Pricing" discounts. If you have a discount set up with Greenville Media, this replaces the free shipping offer.

If you would like to ship on your own FedEx/UPS account, enter that in the notes section of the order. Express Shipping: All express orders are shipped out the same day if received before *12PM EST. Express orders received after 12PM EST will not be shipped out until the next business day. We do not currently have express shipping options available for international orders.

*We are sometimes able to make accommodations for express orders after 12PM EST. However, in order to place your order, you will need to contact customer service at 1-888-219-5313 to see if we are able to accommodate your request.

International Shipping: Sorry, we do not shop to customers outside the USA.

Shipping Carriers: Our shipping carriers include UPS (primary), FedEx (secondary) and occasionally USPS on smaller items.

Return Policy: Please go here for more details. However, in order to place your order, you will need to contact customer service at 1-888-219-5313 to see if we are able to accommodate your request.


*If you have any additional questions regarding shipping or have any comments or suggestions, please contact our shipping department.