Terms of Sale
Items will be shipped when payment is received and verified.

Freight Shortages or Damages
All shipments must be inspected carefully before signing the freight bill. The customer must note all damage, shortage, or loss directly on the freight bill. Concealed damage is the responsibility of the customer and must be reported to the carrier at time of equipment delivery. Failure to do so places responsibility for loss with the customer. The customer must take necessary steps to obtain carrier damage inspection reports. Greenville Media's Customer Service department must be notified at 864-325-2781 so that we can help the customer obtain a claim settlement.

Sales tax
Sales tax is only required for orders shipping within South Carolina.

Item testing
Like any other retailers, all items are shipped as we received from the manufacturers. Greenville Media does not test any item.

Physical damage policy
Physical damage to any product purchased at Greenville Media will effectively void all warranties.

Physical damage includes but is not limited to improper handling and/or any other type of damage sustained by irregular usage.

Technical support
For most products, please contact the original manufacturer for assistance. Greenville Media does provide technical support on some products.

Privacy
Greenville Media respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for processing purposes only. The only e-mails you will receive from Greenville Media are updates on any recent orders.

Resellers
Unfortunately, we do not currently have a reseller or discount program available at this time. Greenville Media currently already negotiates the best possible price for you, and offers these discounts to all of our customers through our web site. Anytime we receive specials or promotions, we will immediately post them on our web site for you to take advantage of.

• Tax: All customers outside of South Carolina will not be charged any tax. Therefore, there is no need to fax or set up any reseller tax exemption form.
• For South Carolina Resellers: please place your first order as normal, and fax over your reseller permit and this form with your Sales Order number. We will remove all tax from your order.

However, to take advantage of Greenville Media's return guarantee policy, Customer agrees to comply with Greenville Media's Product Return Procedure as stated below. Any breach of Greenville Media's Return Policy Procedure will result in the loss of Greenville Media's replacement/return guarantee. Furthermore, all return shipments not in compliance with these instructions will be rejected.

Product Return Procedure
• To return a product based upon Greenville Media's replacement/return guarantee, you must obtain a Return Merchandise Authorization ("RMA") number within 30 days, by calling 864-325-2781. Greenville Media will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days within which return products must be received by Greenville Media. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.

• Customer is solely responsible for shipping any returned product to Greenville Media. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in resellable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Greenville Media's Return Procedure will be breached and Greenville Media will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.

• Greenville Media will not refund to Customer the original shipping charges. In addition, Greenville Media will assess a 25% restocking fee against the Customer's account on all returns for refund.

Warranties
Greenville Media is a distributor only. Products sold by Greenville Media are not manufactured by Greenville Media. The products may, however, be covered by each manufacturer's warranty, service, and support policy (if any). Greenville Media assigns and passes through to the Customer any warranty of the manufacturer, and Customer acknowledges that it shall have recourse only under such warranties and only as against the manufacturer of the products. Greenville Media MAKES NO REPRESENTATION OR EXPRESS WARRANTY WITH RESPECT TO THE PRODUCT EXCEPT THOSE STATED IN THIS DOCUMENT. Greenville Media DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY SUCH PRODUCT, INCLUDING AND WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTIES ARISING FROM STATUTE, TRADE USAGE, COURSE OF DEALING, OR COURSE OF PERFORMANCE.

Limitation of Liability
In all circumstances, Greenville Media's maxiumum liability is the limited to the purchase price of the products sold. Greenville Media shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims relating to the products it sells which exceeds this liability limit. Greenville Media shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not Greenville Media is apprised of the possbility of such claims or damages.

General terms and conditions
Payment Terms, Orders: An order is not binding upon Greenville Media until it is accepted; Greenville Media must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by cash, check, or some other method prearranged with Greenville Media. You agree to pay the amount(s) due as specified on the invoice, and you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

Entire Agreement
These terms and conditions, together with the Greenville Media's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between Greenville Media and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications between Greenville Media and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.